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Notifications
SLA Breached — SEC-260408
Bomb Threat incident exceeded 4hr response window
2 minutes ago
Escalation Warning
SEC-260407 will auto-escalate in 30 minutes
15 minutes ago
Incident Resolved
CRM-260398 has been closed by Yusuf H.
1 hour ago
New Team Member
Hamda Al Dhaheri added to Reviewer Team
3 hours ago
M
Live Operations
Real-time incident metrics · ADNOC HQ · Updated 2 min ago
Total Incidents
247
+8.2% from last month
Open Tickets
34
-12% from last week
SLA Breached
05
+2 since yesterday
Avg Response Time
01:42
-15% improvement
Incidents Over Time
Last 12 months — All ADNOC HQ Sites
By Severity
Current period breakdown
247
Open
Minor
35%Notable
28%Serious
18%Major
12%Catastrophic
7%SLA Compliance
By incident type
By Submitter
Source channel breakdown
Recent Incidents
Latest activity
Bomb Threat — Terrorism
Crisis Alert — Control Room
Unauthorized Photography
Infrastructure Failure — Gate 4
Verbal Assault — Parking Zone
Data Table
Designation: Security Analyst
Status: Active
Site: ADNOC HQ
| Emp ID | Full Name | Designation | Primary Site | Department | Status | Actions | ||
|---|---|---|---|---|---|---|---|---|
| EMP-001 | Ahmed Al Mansoori | ahmed.m@adnoc.ae | Security Analyst | ADNOC HQ | Security Operations | Active |
|
|
| EMP-002 | Fatima Al Dhaheri | fatima.d@adnoc.ae | Senior Security Analyst | ADNOC HQ | Security Operations | Active |
|
|
| EMP-003 | Yusuf Khalid | yusuf.k@adnoc.ae | Facilities Manager | Ruwais Industrial | Facilities | Active |
|
|
| EMP-004 | Sara Al Blooshi | sara.b@adnoc.ae | Director of Security | ADNOC HQ | Corporate Security | Active |
|
|
| EMP-005 | Omar Hassan | omar.h@adnoc.ae | HSE Officer | Habshan Complex | HSE | Active |
|
Badges & Status Pills
Color Variants
Blue / Info
Green / Success
Amber / Warning
Red / Danger
Violet / Special
Teal
Orange
Pink
Cyan
Neutral
Dark
Severity Levels
MinorNotableSerious
MajorCatastrophicDisastrous
Status with Dot Indicator
Open
Closed
Under Review
Escalated
Area Owner Review
Pending
In Progress
Tags / Chips (removable)
Security
Resolved
Urgent
Gate 4
ADNOC HQ
Buttons
Variants
Sizes
Action Buttons with Icons
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This field is required
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File Upload
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Avatars
Sizes
A
BM
CK
DL
EM
Avatar Group (stacked)
KA
FM
ON
SA
+5
Progress Bars
Standard
Incidents Resolved82%
SLA Compliance67%
Reports Generated45%
Sizes & Colors
Thin (4px)
Default (8px)
Thick (12px)
Alerts & Callouts
System Update Scheduled
Platform maintenance is scheduled for 25 Apr 2026, 02:00 - 04:00 GST.
Incident Resolved
SEC-TER-260405 has been resolved and closed by Khalid A.
SLA Warning
3 incidents are approaching their SLA deadline. Review immediately.
Critical: SLA Breached
Incident #260401 has exceeded its 24h resolution SLA. Immediate escalation required.
Tabs
Overview
Details
History
Attachments
This is the Overview tab content. It shows a summary of the incident including key metrics, assigned personnel, and current status.
This is the Details tab content. Full incident description, location data, and evidence log.
This is the History tab content. Complete audit trail and timeline of events.
This is the Attachments tab content. All uploaded files, photos, and documents.
Accordion
Incidents are automatically escalated when they breach their SLA threshold. The escalation chain follows: Assigned Officer, Area Manager, Security Director, then Operations VP. Manual escalation can be triggered at any time.
SLA timers begin from the moment an incident is reported. Business hours are calculated based on the site operating schedule. Catastrophic and Major severity incidents use 24/7 clocks.
Yes, users with Admin or Security Manager roles can select multiple incidents from the table view and apply bulk status updates using the checkboxes and Bulk Actions dropdown.
Navigate to Reports and use the Export button. You can export as PDF, Excel, or CSV. Filters applied to the current view will be reflected in the export.
Dropdown Menu
Modal / Dialog
Timeline & Stepper
Incident Activity Log
Today, 14:32
Incident Escalated
Auto-escalated to Security Director after SLA breach.
Today, 12:15
Status Changed
Khalid A. changed status from Open to Under Review.
Today, 10:00
Assigned to Khalid A.
Fatima M. assigned incident for on-site investigation.
Yesterday, 23:45
Incident Created
Reported via Control Room by Omar N.
Incident Workflow
Resolution stages
Reported
Assigned
3
Investigation
4
Resolution
5
Closed
Tooltips
This is a tooltip
KAKhalid Ahmed
More information
Loading & Empty States
Skeleton Loading
No incidents found
No incidents matching your current filters. Try adjusting your search criteria.
Breadcrumbs
Segmented Toggle
Priority (Success / Warning / Danger)
Sensitivity (Info / Warning / Danger)
Plain (no color variant)
SLA Badges
2h 15m left
50% — 1h left
80% — 24m left
Breached
Upload Zone
Full Upload Zone
Click to upload or drag & drop
PNG, JPG, PDF up to 10 MB
Mini Upload Zone
Upload proof
Max 5 MB per file
Uploaded File Card
evidence-photo-01.jpg
2.4 MB
incident-report.pdf
845 KB
Workflow Timeline
Submitted09 Apr 14:22
Reviewer-109 Apr 14:36
3
Reviewer-2In Progress
4
ApproverPending
5
ResolutionPending
6
ClosedPending
Detail Grid
Tracking #SEC-TER-260408
Ticket TypeSecurity Incident
PriorityHigh
StatusUnder Review
Created09 Apr 2026, 14:22
Toggle Switch
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Activity Log
Ahmed Al Mansoori created the incident ticket
09 Apr 2026, 14:22
Fatima Al Dhaheri set severity to Minor
09 Apr 2026, 14:36
SLA 50% warning triggered
09 Apr 2026, 15:05
System sent notification email to stakeholders
09 Apr 2026, 16:05
Definition Badges
1Notable
2Minor
3Serious
4Major
5Catastrophic
6Disastrous
Grey
Green
Amber
Orange
Red
Dark Red
Multi-Select Dropdown
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DBC Admin Portal Components
Portal Top Tabs (Users | Companies | Templates | ...)
Sub-tab Pill (Roles/Users, iOS/Android) — reuses existing
.tab-toggleBilingual Toggle (English / العربية) — reuses existing
.tab-toggleVisibility Toggle (Visible / Hidden) — reuses existing
Visible
Hidden
.toggle-switchActive Filter Tags — reuses existing
.filter-tag + .filter-tag-removeFilter Accordion inside Modal — reuses existing
.accordionDBC Profile Card (visual business card preview)
Khalid Hamza
Senior Communications Officer
AI Champion
Card URL
https://dbc.adnoc.ae/c/6f28a1c8-0b73-4c9a
Wallet Card Preview (iOS / Android)
Digital Business Card
Khalid Hamza
Senior Communications Officer
Digital Business Card
Khalid Hamza
Senior Communications Officer · ADNOC HQ
Company Card Grid
ADNOC HQ
1,234 users
Updated 12 Mar
Manage
Fertiglobe
1,289 users
Updated 10 Mar
Manage
Template Card
Color Swatch Row (wallet background colors)
Profile List Row (dashboard widget)
Country Bar List (Geographical Distribution)
URL Field (read-only URL with copy)
https://dbc.adnoc.ae/c/6f28a1c8-0b73-4c9a-8411-cf5f4b4e9a02
Version History Card
Version 3
Active
https://dbc.adnoc.ae/c/6f28a1c8-0b73-4c9a
Version 2
Deprecated
https://dbc.adnoc.ae/c/8b12f5d6-aa44-4bc2
Assignment Card (Manage Users drawer)
MN
Meera Al Neyadi
meera.alneyadi@adnoc.ae
OS
Omar Saif
omar.saif@borouge.com
ZA
Zainab Al Ali
zainab.a@fertiglobe.com
Side Sheet / Right Drawer (click to open)
Sticky Save Bar
Permission Matrix Table (Roles & Permissions modal)
| Permission | IT Administrator | Business Administrator | Business Operator |
|---|---|---|---|
| View Users tab | |||
| Edit Users tab | |||
| URL Regeneration | |||
| Edit Roles tab |
Back Link + Detail Hero (Company Profile header pattern)
Back to Companies
Fertiglobe
1,289 Active Employees · Last Update: 2h ago
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